There are three methods that my be used to update a Member’s Account information:
One: The Administrator may update a Member’s information from the Administrator Account by updating the information directly on the Roster found in the Roster Management tab.
Two: The Administrator may make changes to a Member’s information when submitting the Monthly Employer Roster form to VCx.
Three: A Member may update their records themselves from their Member Account Manage Profile tab. While not all fields may be updated, the fields that most often need to be updated may be changed as needed by the Member.
Tip: Only fields that are highlighted on the Member’s “Manage Profile” page may be updated by the Member.
Tip: If a Member is concerned that updates they have made to their Member Profile have not been captured, it is usually because the Member did not click on the Update Profile button on the tip right of the page when they have finished with their updates.