There are Two Methods you may use to ADD or SUSPEND Members:
First Method: An Administrator may Add or Suspend (Terminate) an existing Member directly from their Administrator Account by accessing the Roster Management function (“Roster Management” tab).
To Add a New Member: Click on the Add New Member button at the top of the Employer Roster and follow the prompts. After you submit a few pieces of information about the New Member, your Employer Roster will re-appear and will now show the New Member you have just added. Fill in any remaining empty fields for the New Member. Once you complete filling in the empty fields, the New Member will be added to your Roster.
To Suspend (Terminate) a Member: On the Roster page, you may Suspend (Terminate) any Member by clicking on the “-“ button on the right side of the table next to the Member’s name. this will delete the Member from your Roster.
2nd Method: An Administrator may Add or Suspend (“delete”) a Member by updating their Employer Roster Form prior to submitted it to VCx each month.
Keep in mind: A few days before Roster changes are due, VCx will email you a Roster Update Reminder as well as your Current Roster form. You may make any updates on the form and return to us by email.
TIP: If there are No Changes from the previous month’s Roster, the Administrator should just reply to the Roster Update Reminder email with the words “No Changes” in the body of the email message. We will process your Roster accordingly.
Keep in Mind: As a general rule, Eligibility for Services starts on the first day of the month for NEW Members added to the Roster in the prior month. Access to Services for any Member who is Suspended terminates on the last day of the month following the Suspension action.
Keep in Mind: We need to receive all updates to your current Roster applicable to the upcoming month no later than the 26th of each Month.